Frequently asked questions

Say it with me…[shahr-koo-tuh–ree]. Charcuterie actually translates to “pork butcher shop". In France, the person who prepares the cured meats is called a charcutier. While it may seem like a new trend, these simple and addictive charcuterie platters have been around for centuries. Charcuterie is carefully crafted platter of seasonal fruits and vegetables, meats, cheeses, nuts, crackers, and many more snack-able bites and accoutrements. It can be a beautiful center piece or can be served as an appetizer or a meal. All your guests will gather around and enjoy! 

You may view our charcuterie menu items, prices and options via the "Our Menu" tab. To order your box, board or grazing table or would like to get more information on pricing, please contact me through the form on the "Order" tab. Choose if you want a charcuterie box, board or grazing table, the size you need for your gathering and any other details you wish to include. We will contact you within 24-48 hours to confirm availability and let us take care of the rest! 

*We will be updating our website in the near future so that we have easy ordering capability dependent on our availability. For now, please use the Order tab to submit your order.*

Please book your charcuterie boards in advance for your event in order to ensure availability. We recommend placing an order at least 48 hours in advance of your requested delivery date. For large orders or Grazing Tables, we recommend at least a week in advance. We will always work with you if you need a board sooner so tell us what you need and we will do our best to deliver. 

ORDERS ARE NOT GUARANTEED UNTIL YOU GET A CONFIRMATION FROM US.

Every box and board is seasonal and custom-made to order. They are fully customizable and we welcome any requests but because some items are seasonal, we will only use the freshest ingredients. Go to the "Shop" page to see a list of our most popular items.  Can’t seem to find the right grazer box? Let us know and we can customize a box with your preference and budget!  

Each box and board are artfully created and no two are ever the same. The pictures on this website are only shown examples of previous boxes and boards made. Yours will look very similar but will also vary due to different requests, season and theme. I will work to get you exactly what you are looking for so be specific in your requests if you are envisioning something particular. 

 In light of Covid-19, we are committed to providing a safe delivery or a contactless pick-up experience for you. All our boxes, boards and grazing tables are prepared while wearing masks and gloves with everyone's safety in mind. If you have any further questions, please feel free to message me! 

We currently offer delivery to the San Francisco Bay Area and surrounding areas for a small fee.  Depending on the volume of orders we receive, we cannot guarantee a specific time, however, we do provide ample notice when we are on our way with your order and give you an estimated time (will be there within 30 minutes of ETA). Delivery starts at $10, and goes up from there, depending on how far we must travel. Need a delivery outside the local area? No worries, send us a message and we can do our best to accommodate. 

We will absolutely try our best to accommodate any last minute orders. Should you need a same day order, please contact us by sending a message and we will respond asap. There is a $15 fee for all orders requested within 24 hours. 

We are happy to accommodate dietary restrictions. Any allergy or dietary concerns should be made known at the time of ordering. Please be advised that food is prepared in the same kitchen as Dairy, Milk, Eggs, Wheat, Soybean, Fruit and Nuts.

Right now, you can pay in person upon pickup/delivery or send us payment electronically prior to your event. We accept all major credit cards via Square as well as Venmo, Zelle, Cash and PayPal. We ask for a 50% deposit as soon as we confirm your order. You will receive an email invoice with this confirmation after we speak with you. You are welcome to pay the entire amount anytime prior to receiving your charcuterie order. An order is not considered "booked" and placed on our calendar until the deposit is received. Orders that will be picked up can be paid via cash upon pickup. We are flexible so if you have a specific situation, we will work with you! 

Your charcuterie boxes and boards can be refrigerated up to 48 hours and still look and taste fresh! Our charcuterie boxes are great at room temperature. Cheese reaches optimal flavor and texture at room temperature so take them out of the refrigerator at least 30 minutes prior to serving.  

If your order is canceled at any time, up to and including the day before the delivery date, any money paid will be refunded to you. If an order is canceled less than one day before the delivery date due to unforeseen circumstances, please contact me as soon as possible to discuss your options and possible refund.  You can also choose to use your deposit for another future order.